BOOKING PROCESS

Example of Booking Process

What do you have to do to make your reservation? Here is the information on how to proceed with your booking. The booking process below is just a step-by-step example of how to book a room on these dates for the next academic year. The information contained in your contract supersedes any information contained in this process.

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Visit our website where you can see all the residences we have, so you can choose the one that is ideal for you. Then you can book on the GreenLTS page of the residence you are interested in. Pay the registration fee and the deposit.

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The contract will be generated and you will have to download it from the GreenLTS website. Sign the contract and send it. The residence will be responsible for uploading the contract and will check all the documentation to ensure that the booking has been made correctly.

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In July, the residence will ask for the signed contract in case you have not yet uploaded it. They will also ask for the payments of the first and last monthly installments.

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In August, the residence will ask you to pay the first and last monthly payments if you have not yet done so. And finally, in September you will be able to Check-in.

Payment Policy

To confirm the booking: Payment of the Booking Fee + Deposit

Before check-in: Payment of two monthly instalments (first and last one)*

*Trimestral payment only at Xior Campus UEM

Cancellation Policy

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JUL
AUG
SEPT
Standard Cancellation
You can cancel the contract up to 45 days before its start, with a penalty of the registration fee.

Within the following 45 days, if you proceed to cancel, neither the registration fee nor the deposit will be refunded.
From the 1st to the 31st of August you can cancel the contract, penalty of the registration fee, deposit and first monthly payment.
From the 1st of September, you cannot cancel the contract; if you decide to cancel the contract you will have to pay the total amount.
Cancellation due to refusal of access to the University or visa refusal
From July 31 you can cancel the contract - registration fee penalty.
From the 1st to the 31st of August you can cancel the contract, penalty of the registration fee and the deposit.
From the 1st of September, you cannot cancel the contract; if you decide to cancel the contract you will have to pay the total amount.

Important: These are general information. The information contained in your contract supersedes any information contained in this process above. If you have any questions, do not hesitate to contact your residence.

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